[Recommendations] Proposal on Achieving Better Communication Between Healthcare Providers and Beneficiaries: Building a Flat Healthcare System That Draws Upon Both Sides of Healthcare Equally (September 8, 2020)
date : 9/8/2020
![[Recommendations] Proposal on Achieving Better Communication Between Healthcare Providers and Beneficiaries: Building a Flat Healthcare System That Draws Upon Both Sides of Healthcare Equally (September 8, 2020)](https://hgpi.org/en/wp-content/uploads/sites/2/49f5e714f4df7dcb7dc75b974e6e4f8f-1.jpg)
NCD Alliance Japan / Health and Global Policy Institute (HGPI) presented a policy proposal entitled, “Proposal on Achieving Better Communication Between Healthcare Providers and Beneficiaries: Building a Flat Healthcare System That Draws Upon Both Sides of Healthcare Equally.”
To promote countermeasures against non-communicable diseases (NCDs) such as cardiovascular diseases (CVDs), cancers, diabetes, chronic respiratory diseases, and mental and neurological disorders, Health and Global Policy Institute (HGPI) has been operating NCD Alliance Japan as a collaborative platform bringing together multi-stakeholders involved with NCDs from industry, government, academia, and civil society including people living with and affected by NCDs to formulate policy proposals, provide support for people living with or affected by NCDs, and conduct surveys and research.
In the past, people receiving healthcare would follow the treatment plans set out by their doctors without question, even when they were not given sufficient explanations. With the advance of the information society and growing awareness towards the decision-making rights of people receiving healthcare in recent years, we are now transitioning to an era that emphasizes the Shared Decision Making (SDM) model. In this model, people receiving healthcare and medical staff decide the direction of care together after engaging in sufficient communication to provide the people receiving care and others most affected with ample information.
However, decision making in healthcare has characteristics that are not present in decision making in various other fields. Various factors must be taken into account, like the psychological states of the people receiving healthcare and others most affected and information asymmetry between those parties and medical staff. Decisions concerning treatment plans can have profound effects on a person’s life or their daily living everyday thereafter. It can be difficult for people receiving healthcare and medical staff to collaborate and reach consensus, and many people on both sides of healthcare recognize this as a problem.
NCD Alliance Japan believes Japan’s future healthcare policy must establish a flat healthcare system in which healthcare providers and beneficiaries cooperate with each other from positions of equality to maximize their respective strengths. In “Proposal on Achieving Better Communication Between Healthcare Providers and Beneficiaries: Building a Flat Healthcare System That Draws Upon Both Sides of Healthcare Equally,” we identified communication issues between people receiving healthcare and medical professionals in clinical settings and obstacles to cooperation in a comprehensive and cross-cutting manner using a public opinion survey and in-depth interviews. We then presented four perspectives on solving those issues as well as concrete examples of actions to be taken by each stakeholder for that purpose.
Based on “Proposal on Achieving Better Communication Between Healthcare Providers and Beneficiaries: Building a Flat Healthcare System That Draws Upon Both Sides of Healthcare Equally,” we will further deepen our activities for mental health and work towards policy reform by holding repeated opinion exchanges with as many multi-stakeholders as possible moving forward.
日本語
Top Research & Recommendations Posts
- [Policy Recommendations] Developing a National Health and Climate Strategy for Japan (June 26, 2024)
- [Announcement] A Turning Point Towards Building Green Healthcare Systems (June 5, 2024)
- [Research Report] Building a Mental Health Program for Children and Measuring its Effectiveness (June 16, 2022)
- [Research Report] The 2023 Public Opinion Survey on Satisfaction in Healthcare in Japan and Healthcare Applications of Generative AI (January 11, 2024)
- [Research Report] 2019 Survey on Healthcare in Japan
- [Policy Recommendations] Establishing an Integrated Care System for Pain from the Perspectives of People with Lived Experience (March 29, 2024)
- [Research Report] Survey of Japanese Physicians Regarding Climate Change and Health (December 3, 2023)
- [Announcement] Participation in an International Survey on Brain Health for Young People “The Next Generation (NextGen) Brain Health Research Program” (July 1, 2024)
- [Policy Recommendations] Obesity Control Promotion Project 2023 “The Next Steps for Engaging and Cooperating with Patients, Citizens, and Communities for Implements of Obesity Control Measurements” (April 8, 2024)
- [Japanese Version Release] “Call for Actionable Steps in Response to the Rising Threat of Antimicrobial Resistance (AMR)” (July 3, 2024)
Featured Posts
-
2024-07-01
[Registration Open] Meaningful Involvement Promotion Project Online Expert Meeting “Shaping the Future of Health Policy with People with Lived Experience and Citizens” (July 26, 2024)
-
2024-07-17
[Event Report] Non-partisan Diet Member Briefing – 30-minute Health Policy Update: “Towards Overcoming Kidney Disease: Strengthening Measures Against CKD” (June 7, 2024)
-
2024-07-18
[Registration Open] (Hybrid Format) Kidney Disease Control Promotion Project Public Symposium “Establishing Kidney Disease Control Measures with Patient, Citizen, and Community Engagement and Collaboration” (August 28, 2024)
-
2024-07-22
[HGPI Policy Column] No. 44 — From the Planetary Health Policy Project, Part 9 “Connecting Climate Minds: the Intersection of Climate Change and Mental Health”
-
2024-07-23
[Registration Open] (Webinar) HGPI Special Seminar “The Emerging Threat of Antifungal Resistance — Considering Infectious Diseases Caused by Mold and Measures to Combat Drug Resistance” (August 23, 2024)